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The Onyx Team

Hire A Team ThatNever Clocks Out.

Three AI specialists for Traffic, Leads and Customers, plus Onyx Voice on your phones. They do the work and bring it to you for approval.

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14-day free trial. Card required. Cancel anytime before it ends and you won't be charged.

One Employee.Every Job On Your List.

Onyx works across your whole business, in your voice, and brings the work to you to approve.

Answers Calls

Picks up, books and hands off to your team.

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Chats On Your Website

Answers visitors 24/7 from your approved info.

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Replies To Texts

Answers new leads fast and texts back missed calls.

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Answers And Drafts Emails

Writes replies and campaigns in your voice.

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Creates Your Content

Plans your week of posts for 9 networks and TapBlk.

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Writes Your Captions

Captions and hashtags for every post, every network.

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Follows Up And Rebooks

Brings back clients who are due, and asks for reviews.

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Answers Your Questions

Get answers about your leads, sales and bookings.

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The T.L.C. Framework.Traffic. Leads. Customers.

Onyx Traffic · Content And Social

Traffic

Plans your week of posts from your offers and writes them in your voice, with a version for each network.

Onyx exampleDrafts five posts for next week, each one pointing back to your booking page.
Meet Onyx Traffic
Onyx Leads · Follow-Up And Closing

Leads

Finds inquiries nobody answered, drafts the reply with open times, and books once the customer confirms.

Onyx exampleSpots a two-day-old text about a fade and drafts a reply with Thursday times.
Meet Onyx Leads
Onyx Customers · Repeat Customers And Win-Back

Customers

Shows you who is due to come back or has drifted away, then drafts one personal message for each person.

Onyx exampleLists eight clients past their usual visit and drafts a note for each one.
Meet Onyx Customers

Answers Your Phone.Calls Your Leads Back.

Onyx picks up in your business's voice, books the appointment and hands the call to your team when a person should take it. No more missed calls after hours or on busy days.

Incoming call · Onyx Voice(856) 555-0142New callerCall ended · 1:42

Booked and saved to the contact

What Onyx Did
  • Looked up the caller
  • Checked open times
  • Booked Thursday, 4:30
  • Sent the confirmation text
Call SummaryBooked
Incoming1:42Saved to the contact

New caller asked about a fade this week. Booked Thursday at 4:30 and texted a confirmation.

TranscriptRecording

When They Call

  • Answers with your greeting and your business info
  • Knows your services, prices and open times
  • Books, moves or cancels the appointment
  • Takes a message when you'd rather call back

When You Need A Person

  • Hands the call to the right person on your team
  • Each person has their own hours, so calls go to whoever's working
  • Missed calls get an instant text back

When A New Lead Comes In

  • Calls them while they're still interested
  • Leaves a voicemail and tries again on your schedule
  • Respects do-not-call lists and calling hours

Onyx answers calls on every plan. Calling new leads is on Black Excellence.

See Onyx Voice

Same Work.A Fraction Of The Cost.

What it takes to bring on help, side by side.

Hiring
A New HireAbout 6 weeks to fill the role
OnyxSign up in minutes
Learning Your Business
A New Hire2 to 3 weeks to get up to speed
Onyx5 to 10 minutes
Hours
A New Hire40 a week, plus sick days and time off
Onyx24 hours a day, 7 days a week
Phones
A New HireMisses calls on breaks and after hours
OnyxAnswers day and night, and hands off when needed
Cost
A New Hire$18.27 an hour, before taxes and benefits
OnyxFrom $97 a month, about 13 cents an hour

Onyx doesn't replace your people. It takes the late-night leads and the busywork, so your team can focus on customers.

Hiring time: SHRM 2025 Recruiting Benchmarking Report. Wage: U.S. Bureau of Labor Statistics, median pay for receptionists, May 2025.

You Decide WhatOnyx Sends On Its Own.

Specialists prepare the work. You approve it. Every message that carries your name stays yours.

The Exact Words, First

Every action is a card with the exact message, so you see what goes out.

Edit Resets Approval

Change a word and the card needs your approval again before it can send.

Nothing Goes Out Stale

Approvals expire after 72 hours, so an old draft never sends by surprise.

On When You're Ready

Turn a specialist on when you're ready, and turn it off whenever you like.

No Crossed Wires.Nothing Hidden.

They Don't Trip Over Each Other.

One specialist owns each contact at a time, and no contact gets more than one automated message a day.

See The Work.

A work view shows what's planned, running, waiting for you and done, with an optional daily briefing.

Ask Onyx about your business

Real Talk.

Still curious? Ask Onyx in the corner, or talk to our team.

Is Onyx a person?

No. Onyx is AI, and it's labeled as AI everywhere it shows up.

Can Onyx answer my phone?

Yes, on every plan. Onyx Voice answers your calls, books appointments, takes messages and transfers to your team. On Black Excellence it also calls new leads. Every call is saved with a summary and transcript.

Can Onyx post or text without me?

You decide. Social posts always need your approval. Customer messages follow the reply mode you choose, including optional automatic first replies that you turn on yourself.

Will the specialists get in each other's way?

No. One specialist owns each contact at a time, and a contact gets at most one automated message a day.

Do you promise results?

No. Draft quality depends on the information you give Onyx about your business, offers and voice. The more it knows, the better the drafts.

Can I build my own custom agents?

No. The Onyx Team is three specialists, Traffic, Leads and Customers, plus Ask Onyx for questions about your business.

Put Onyx To Work.

See it work, then make it yours.

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14-day free trial. Card required. Cancel anytime before it ends and you won't be charged.